Yvette La Pointe
Positive: Professionalism, Responsiveness
Services: Tile brushing, Wall brushing, Water treatment, Filter cleaning
Response from the owner
Thank you Yvette! We appreciate the opportunity to earn your business!
Terry Parson
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value super service
Response from the owner
Thank you Terry. We appreciate the opportunity to service such a beautiful pool!
Sarina Alves
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Being new to Florida and being new to having a salt water in ground pool I decided it was best to contact some pool maintenance companies. Mike from Sapphire Pool Company was the only one to call me back and not only did he call me back, he immediately called me back. He was super professional and answered all of my questions. Mike comes weekly to maintain my pool and keeps it crystal clear. I would highly recommend Sapphire Pool Company if you want a professional, quality, and affordable company maintaining your pool.
Response from the owner
Thank you for giving us the opportunity to service your pool! We appreciate it!
Rose Perez
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
As a property manager, I have dealt with a lot of pool companies. Finding Michael at Sapphire was a true blessing. Do yourself a favor, and save yourself the trouble. He is knowledgeable, professional and reliable. He takes the time to educate and is reasonable. I may just call him the “Pool Whisperer ” he truly is a Leader in his field. He’s earned my business!
Response from the owner
Thank you Rose! Let us know when you have more pools that need us!
Rhoni Kaufman
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Services: Vacuuming, Wall brushing, Tile brushing
Response from the owner
Thank you! We appreciate the opportunity to maintenance the pool!
Pierre Bien-aime
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
It is an honor to do business with Sapphire Pool Company. I was researching online for nearby Professional Pool Service for Pool resurfacing, and inground pool light installation. I went to sapphirepoolcompany.com; the pool consultation was quick, straight to the point for my needs, and the price was unbeatable. Michael is a man of His word to say the least and the crew was unbelievable and have great customer service. I recommend Sapphire Pool Company for the Professionalism, deadline-centric, and outstanding Customer Service.
Response from the owner
Thank you Pierre! We appreciate the opportunity to earn your business!
Mike Hanlon
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
It was a pleasure to have Michael replace the seals in my pool pump. He answered my questions and gave me some advice, both of which were much appreciated. He showed up on time, went right to work and had it all done in 15 minutes. I had thoroughly professional service from Michael and Sapphire Pools and am happy to recommend him to anyone needing pool care.
Response from the owner
Thank you Mike! We appreciate the opportunity to service your pool!
Michele Madden
Positive: Professionalism, Quality, Responsiveness, Value
Can’t go wrong with this company. Excellent work, on time & not overpriced.
Response from the owner
Thank you for giving us the opportunity to service your pool!
Michael NeJame
Positive: Professionalism
Response from the owner
Thank you for the kind words! We very much appreciate the opportunity!
Mary Jane Vicari
Michael answered all of my questions and was very efficient cleaning the pool. Great service!
Response from the owner
Thank you Mary Jane. We appreciate the opportunity to service such a unique pool!
Kristy Brown
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
My pool was resurfaced. Mike was very helpful with everything from start to finish. Very responsible and professional. I highly recommend this company.
Response from the owner
Thank you Kristi! We appreciate the opportunity to earn your business!
Joe DeBroske
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Response from the owner
We appreciate your business Joe. Thank you!
Jesi Hanna
Positive: Professionalism, Quality, Responsiveness, Value
Excellent customer service; Prices are extremely reasonable; Showed up when he said he would; and My pool looks great!
Response from the owner
Thank for the opportunity to service your pool Jesi!
Jennifer Smith
Positive: Professionalism, Punctuality, Quality
Pool draining and cleaning and pool pump diagnosis on time and professional Would definitely recommend mike
Response from the owner
Thank you so much! We appreciate your business!
Jan Hardaswick
Services: Filter cleaning, Vacuuming, Wall brushing, Water treatment
Michael performed the post plaster maintenance on my pool which included all of the above as well as chemical balancing. He continued pool management for a month until I felt comfortable doing it myself. Michael was pleasant and thorough in explaining the process of after care. I would recommend him for pool maintenance needs.
Response from the owner
Thank you so much for the review Jan! We appreciate the opportunity to service your pool!
Frank Impemba
Positive: Professionalism, Quality, Responsiveness
Mike did an outstanding job for us I will recommend him to everyone.
Response from the owner
Thank you for Frank. We appreciate you allowing us the opportunity to service your pool!
Erica Termini
Positive: Professionalism, Quality, Responsiveness
Mike serviced my pool and did an amazing job, my pool has never looked this good!
Response from the owner
Thank you for the opportunity!
Eric Andres
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
A+ is the only way I know how to rate the service we received from Mike and the Team.
We are new to the area and had no clue what we had going on with our pool. In grounds are not common where we moved from. We asked our realtor for a recommendation and Mike and Sapphire is who we were blessed with
Not only were we able to get service on short notice the amount of education we gained along the way will ensure we remain customers. And they got the pool operating at a safe level in no time at all. No fancy up sell, no try this, add that. Just straight forward no nonsense results. Very very happy
Customer service is a huge value for us and we could not have asked for better then Mike.
Highly highly highly recommend
Response from the owner
Thank you so much! We appreciate the opportunity to service your pool. We hope you enjoy it!
Dena Murphy
Positive: Professionalism, Quality, Responsiveness, Value
Excellent customer service! Very knowledgeable and able to help with all aspects of pool service and repair.
Response from the owner
Thank you Dena! We very much appreciate the opportunity to service such a beautiful pool!
David Schroder
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Had a abandoned rental property with a pool that went horribly green. The owner Mike came out and was able to get the pool green to blue within about 72hrs! Very impressed and will recommend!
Response from the owner
Thank you for the opportunity to service the pool David!
Christine Kennedy
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
The owner of the company came out to give me an estimate for my pool. He was on time, honest, and personable. He has great communication and fair pricing. He took the time to go over EVERYTHING about the pool (we are new to having a pool). He even fixed a few things for no charge.
We have since had him back to convert the pool to salt, he didn’t upsell us on the top generator just the one he knows is best and gave us a $100 rebate. He made sure to check in with us the next day and go over the numbers and then delivered 2 more bags of salt to the house because of the upcoming rain. 10/10 would recommend sapphire for all of your pool needs. Matt is so genuine and fair.
Response from the owner
Thank you so much! We appreciate the opportunity, and look forward to keeping your pool blue and swimmable!
Cassandra Eckert
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Mike is an amazing person! As a real estate agent, I’ve needed someone to rely on for their professionalism and prompt service and I’ve found it with Sapphire Pools…he’s the ONLY one out of 5 that I’ve dealt with that is consistently on time, professional and knows his stuff 😀 I now use him for all my pool homeowners whether it’s a buyer or seller – the gist is this; I can rely on him, he’s a consummate professional…and that is invaluable.
Response from the owner
Thank you for the glowing review! We appreciate your business, and look forward to keeping you and your client’s happy!
Carol Small
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Had noticed water loss in our pool. Found Sapphire pool company on line. Called them on a Saturday and Michael returned our call that day. Told him we had a leak, but to be sure he didn’t waste our time and money he had us fill our pool, then mark the water line with tape. Wait until the next day to see how much water had left the pool. He was checking to make sure it wasn’t just evaporation. He came out and address the problem and told us what to do in the days ahead. He not only finds leaks he repairs them and does just about anything pool related. We would recommend him for your pool needs . He is extremely fair and honest.
Response from the owner
Thank you so much for the review Carol! We appreciate the opportunity to service your pool!
Bud Burke
Positive: Professionalism, Punctuality, Quality, Responsiveness
Phenomenal service, customer oriented explained everything didn’t mind taking the time to discuss options. Extremely helpful and honest never once were we pressured with upsales for any service. His professionalism gave us a true feeling that he did not want us to not spend our funds unnecessarily. I highly recommend Micheal NeJame and Sapphire Pool Company, LLC to everyone who wants great reliable service and wishes to deal with an honest pool service company for all your service needs. Also, extremely responsive when texted or a situation arises out of the ordinary. on. 5 Star rating from us and again thank you Sapphire Pool Company, LLC.
Response from the owner
Thank you for the awesome review! We very much appreciate the opportunity to earn your business and keep your pool blue, heated, and swimmable!
Bratislav Manasijevic
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Great service! Michael is very professional and very kind person. We are very happy with his monthly services. I highly recommend this company for all your pool needs.
Response from the owner
Thank you Bratislav! We appreciate the opportunity to service your pool!
Barry Derricotte
Positive: Professionalism, Responsiveness
What sets Michael apart from the others we’ve used is his commitment to you as his customer. He is always available to answer your questions and quick to address any problems that arise. Michael is very customer service oriented, and extremely knowledgeable in the pool care field. You can depend on him to take good care of your pool. I recommend him very highly.
Response from the owner
Thank you Barry for allowing us to service such a beautiful pool!
